About startrescue.co.uk

Vehicle Rescue cover for a year,
from as little as £16.45...

About us

At startrescue.co.uk, we provide affordable rescue products to suit the requirements of any motorist and their budget. Our competitively priced cover levels from 1 Star to 5 Star, provide excellent benefits, no costly extras such as policy excesses and a user friendly policy wording. Regardless of the cover level purchased by our customers, whenever startrescue.co.uk is needed, they can be confident in a product and service which will deliver to their expectations.

Call Assist Ltd, which has been providing the service on behalf of many other insurance brands over the past 16 years, provides the assistance and administration on behalf of startrescue.co.uk

Call Assist Ltd provides the service through a network of over 650 approved Recovery Agents throughout the UK and an additional network in Europe, providing assistance in over 45 countries. The startrescue.co.uk insurance policy is underwritten by Ageas Insurances which is part of the European financial services giant, Ageas. Both Call Assist Ltd and Ageas Insurance Company Limited are authorised and regulated by the Financial Conduct Authority.

One Star Cover
Two Star Cover
Three Star Cover
Four Star Cover
Five Star Cover
Roadside Assistance
We will send help to the scene of the breakdown, which must be more than 1 mile radius away from your home address, to repair or assist the vehicle.
Recovery up to 10 miles
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, we will arrange for the vehicle, you and up to 6 passengers to be recovered to a garage for repair or to another destination within 10 miles of the scene of the breakdown.
Nationwide Recovery
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, we will arrange for the vehicle, you and up to 6 passengers to be recovered to a garage for repair, your home or original destination, whichever is nearer.
Your vehicle will be covered at your registered home address or within a one mile radius of your home address.
Free Legal Expenses Policy
In the event of an accident you may be entitled to the following:
  • Insured hire car *
  • Free Legal Expenses up to £100,000 *
  • Personal Injury Compensation *
*Terms and conditions apply
Accident Recovery
If your vehicle is involved in an accident rendering it immobile or illegal we will transport your vehicle in accordance with the terms of the policy you have purchased.
Alternative Transport
If our repairing recovery operator is unable to repair your vehicle within the same working day or a period agreed by you and our Rescue Controller, we will pay up to £100.00 (maximum) towards the cost of alternative transport or car hire. We will also pay the cost of a single standard rail ticket for one person to return and collect the vehicle.
Overnight Accommodation
If we decide to provide alternative accommodation we will pay a maximum of £60.00 for a lone traveller or £40.00 per person per night for you and up to 6 passengers.
Key Assist
If you lose or break your keys we will pay the call out and mileage back to our recovery operator's base or your home if closer.
Message Assist
If you require, we will pass on two messages to your home or place of work to let them know of your predicament and ease your worry.
In addition to Roadside Assistance and Nationwide Recovery, your vehicle will also be covered in Europe. Please see the policy terms and conditions for the list of countries covered by the insurance.
Theft, Vandalism and Illness
If your vehicle is rendered immobile due to theft or vandalism, we will recover your vehicle to your home address or nominated garage within a 5 mile radius of the home address. Should this occur whilst your are one mile or more away from your home address, we will assist with alternative transport, up to the value of £1000.00 on a pay and claims basis.

If you are unable to continue your journey due to illness or injury (a medical certificate will be required), provided none of your passengers are able to drive, we will provide an alternative driver to return the vehicle to your nominated destination. If you are unable to accompany your vehicle, we will provide alternative transport up to the value of £1000.00 on a pay and claim basis.
Free Mobile Apps
Our free mobile apps allow you to report your breakdown without having to telephone our call centre. Reporting your breakdown takes less than 15 seconds.
Exclusive Deals
Only our customers will have access to the special deals we have negotiated on a range of products such as vehicle hire, travel insurance, airport parking and many more.

With Macmillan Cancer Support

We are proud to have an active association with one of the UK’s leading cancer charities. startrescue.co.uk will make a 50 pence donation to Macmillan every time a new policy is bought directly through the startrescue.co.uk website. We have pledged to raise as much funds as possible which will go straight towards the outstanding work of Macmillan which supports so many people who are affected by the devastating illness. Please find out more about our partnership here.