Contact Us

Before you contact us, here are some of our most frequently asked questions (click to reveal answers):

Why haven't I received any documents in the post?
startrescue.co.uk does not send any documents by post. All your documents can be viewed, downloaded and printed from either the links provided at the time of purchase, or at any time via the Customer Lounge located on the startrescue.co.uk website.

Why haven't I received an email confirmation?
Sometimes the email can take up to an hour to appear in your inbox. If after an hour you still haven't received an email from startrescue.co.uk, please check your spam folder. You may need to add our email address (customerservices@startrescue.co.uk) to your safe list (aka "white list") to allow some anti-virus programs to accept our email.

A full list of our frequently asked questions can be found here.

If you still need to contact us, please complete the form below:

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Alternatively, we can be contacted by mail, phone or email:

startrescue.co.uk
C/O Call Assist Ltd
Axis Court
North Station Road
Colchester
Essex, CO1 1UX

Email: enquiries@startrescue.co.uk

Customer Services: 0845 437 9690

Opening hours:
Monday - Friday: 9am to 5.30pm

Emergency Assistance only: 08450 948440 (24 hours)