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Roadside Assistance
We will send help to the scene of the breakdown, which must be more than 1 mile radius away from your home address, to repair or assist the vehicle.
Recovery up to 10 miles
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, we will arrange for the vehicle, you and up to 6 passengers to be recovered to a garage for repair or to another destination within 10 miles of the scene of the breakdown.
Nationwide Recovery
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, we will arrange for the vehicle, you and up to 6 passengers to be recovered to a garage for repair, your home or original destination, whichever is nearer.
Your vehicle will be covered at your registered home address or within a one mile radius of your home address.
Free Legal Expenses Policy
In the event of an accident you may be entitled to the following:
  • Insured hire car *
  • Free Legal Expenses up to £100,000 *
  • Personal Injury Compensation *
*Terms and conditions apply
Accident Recovery
If your vehicle is involved in an accident rendering it immobile or illegal we will transport your vehicle in accordance with the terms of the policy you have purchased.
Alternative Transport
If our repairing recovery operator is unable to repair your vehicle within the same working day or a period agreed by you and our Rescue Controller, we will pay up to £100.00 (maximum) towards the cost of alternative transport or car hire. We will also pay the cost of a single standard rail ticket for one person to return and collect the vehicle.
Overnight Accommodation
If we decide to provide alternative accommodation we will pay a maximum of £60.00 for a lone traveller or £40.00 per person per night for you and up to 6 passengers.
Key Assist
If you lose or break your keys we will pay the call out and mileage back to our recovery operator's base or your home if closer.
Message Assist
If you require, we will pass on two messages to your home or place of work to let them know of your predicament and ease your worry.
In addition to Roadside Assistance and Nationwide Recovery, your vehicle will also be covered in Europe. Please see the policy terms and conditions for the list of countries covered by the insurance.
Theft, Vandalism and Illness
If your vehicle is rendered immobile due to theft or vandalism, we will recover your vehicle to your home address or nominated garage within a 5 mile radius of the home address. Should this occur whilst your are one mile or more away from your home address, we will assist with alternative transport, up to the value of £1000.00 on a pay and claims basis.

If you are unable to continue your journey due to illness or injury (a medical certificate will be required), provided none of your passengers are able to drive, we will provide an alternative driver to return the vehicle to your nominated destination. If you are unable to accompany your vehicle, we will provide alternative transport up to the value of £1000.00 on a pay and claim basis.
Free Mobile Apps
Our free mobile apps allow you to report your breakdown without having to telephone our call centre. Reporting your breakdown takes less than 15 seconds.
Exclusive Deals
Only our customers will have access to the special deals we have negotiated on a range of products such as vehicle hire, travel insurance, airport parking and many more.

Choosing a vehicle breakdown policy

With a 79% roadside repair success rate and affordable premiums, thousands of UK motorists rely on car breakdown cover from From our budget 1-Star cover, through our 2, 3 and 4-Star options to our comprehensive 5-Star insurance product, we have the perfect policy for your needs and budget. This range covers every benefit you might need, from home cover (protecting against a breakdown within one mile of your home address), to cover for theft, vandalism and illness. Along with car, motorcycle and van national recovery services, we provide cover for driving in 45 European countries too, with our Annual and Short Term European Covers. In the UK, in order to enjoy cover when travelling in somebody else’s vehicle should it suffer a breakdown, customers find our Personal Cover add-on product is ideal.

Roadside Assistance for Almost Any Eventuality

We understand how stressful it can be when you have broken down. That's why our roadside assistance teams will work to get you back on the road quickly and driving again – no matter what the problem. Flat tyres, diagnosing wrong fuel usage, as well as assistance with home emergency breakdowns, national recovery transport, onward travel arrangements and overnight accommodation – all these problems and more are dealt with on a daily basis by We can also advise on where and how to get car windscreen repairs undertaken.

And whether you find yourself broken down on the way to work, on holiday, or enjoying a family day out, when you call us, our Recovery Agents will aim to get you moving again, fast.

24/7 UK-Wide Cover

Get a car breakdown cover insurance quote today and buy online quickly as well as securely. Our Customer Services Department operates from Monday-Friday 8am-8pm, Saturday 9am to 5pm and Sunday 11am to 5pm should you wish to call us about any aspect of our policies. If you suffer a breakdown you can call us out anytime by contacting our Control Centre, which is open 24 hours a day, 7 days a week. If we cannot repair your vehicle by the roadside, we will recover it to a garage or your home – under the specific terms and conditions of your selected roadside assistance policy. Read more about vehicle recovery.

The Latest Technology in Breakdown Assistance

As a national recovery breakdown organisation that embraces the latest technology in its operations, manages an advanced Control Centre that will get you the help you need fast. We also harness a range of digital technologies such as a dedicated breakdown repair app that enables you to request assistance – without calling us by phone. In addition, our regularly updated blog offers advice and information about dealing with a breakdown, customer news, motoring repair advice, as well as tips on driving abroad, permits, car body maintenance, car windscreen repairs, home emergencies, breakdown apps, home cover, wrong fuel use, car data, choosing car accessories, tyres, how to renew breakdown repair cover, parts replacement and repair, driving in adverse weather conditions – and much more.

FCA Regulated is operated by Call Assist Ltd which is authorised and regulated by the FCA (Financial Conduct Authority).

Great Reviews

Our service has received many excellent breakdown cover reviews, so when you buy from us or renew cover with us, you can be sure you’re getting protected by one of the UK’s leading recovery services.

Get a Quote Today

Buying or renewing breakdown insurance from is quick and easy. Get a quote online for your ideal cover option then buy securely online using your credit or debit card.

Enjoy first class breakdown assistance cover for a price that suits you.