Cover Options Explained

PLEASE NOTE: To ensure that we continue to provide our customers with outstanding service we have made changes to our features and benefits. You can find all of the amendments on our onsite features and benefits grid, as well as in our policy terms & conditions. no longer offers Breakdown Repair Insurance as a policy extra.

With, you're able to get the level of breakdown cover that suits your needs, but unlike other policies which may be dull with loads of small print, you know where you stand with our simple and clear products.

Our One Star policy may be our cheapest, but it's the basis for all our other policies. If the vehicle breaks down within the UK and outside a one mile radius of your registered home address and cannot be repaired at the roadside, this level of cover includes breakdown and accident recovery from the roadside for you, the vehicle and the passengers within ten miles of the scene to a suitable garage or your preferred destination. If you are away from home, alternative transport and overnight accommodation is available if its required. We'll also help if you lose or break your keys and send messages to home and work to let them know you've broken down.

If you choose our popular Two Star option, you'll get all of the One Star benefits, but recovery won't just be ten miles – if the vehicle can't be repaired within the same day, we'll transport you, the vehicle and the passengers back to either your home or your original destination within the UK, whichever is nearer.

For our Three Star package, we'll add Home Assist to our Two Star package, which covers the vehicle at your registered home address or within one mile of it and if you go Four Star, nationwide Two Star cover will be transformed to cover the UK and Europe but excludes cover within a one mile radius of your home.

With our Five Star policy – you'll get everything that's included in the other packages for cover in the UK and Europe, as well as theft and vandalism cover, which will recover the immobile vehicle to your home address or a nearby garage. 

That's not all though – with the Five Star package, you're covered for illness too, so if no-one is able to take over from the driver should they fall ill, we'll provide someone to get the vehicle where you need it to go and provide alternative transport for the original driver if necessary.

With Personal cover, legal expenses cover and specially negotiated discounts for our members, you're always in safe hands with

Why Choose
sr Which? Recommended Provider for Breakdown Services June 2019
sr 5 Star Defaqto rated policies
sr 96% of customers recommend us after receiving assistance
sr 79% of vehicles repaired at the roadside
sr We reach 4 out of 5 customers within an hour
sr No excess or call out charges
sr 4.76 out of 5 for Customer Services (
sr No increase in premium following a claim
sr Average call answer time 4 seconds
sr We are owned by Call Assist Ltd, which also provides our service
sr 25% of our claims are reported via our highly rated App
sr A large network of Recovery Operators in the UK & Europe
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All competitor prices have been based on our most popular 3 star level of cover for a vehicle aged up to 5 years old. Cover includes nationwide recovery, home assistance, alternative transport, overnight accommodation and key assist. Last updated 27/09/2019.
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