PLEASE NOTE: To ensure that we continue to provide our customers with outstanding service we have made changes to our features and benefits. You can find all of the amendments on our onsite features and benefits grid, as well as in our policy terms & conditions. startrescue.co.uk no longer offers Breakdown Repair Insurance or Legal Expenses Cover as policy extras.
With startrescue.co.uk, you're able to get the level of breakdown cover that suits your needs, but unlike other policies which may be dull with loads of small print, you know where you stand with our simple and clear products.
What's more, with all of our policies you can access our Start Rescue App; the quickest and fastest way to report your breakdown, as well as take advantage of a range of exclusive deals.
Our affordable One Star breakdown policy provides peace of mind for you when you are out on the road.
The cheapest breakdown cover policy we offer, our One Star Breakdown Cover policies still offer some great benefits for breakdown cover for your vehicle:
Our Two Star breakdown recovery option includes the same great benefits as our One Star breakdown policy – But recovery won't just be ten miles – if the vehicle can't be repaired within the same day, we'll transport you, the vehicle and the passengers back to either your home or your original destination within the UK, whichever is nearer.
Two Star Breakdown Cover Policy Benefits:
Our most popular breakdown recovery policy, our Three Star breakdown cover is five star Defaqto rated.
Not only will you benefit from our most extensive UK breakdown cover offering with a Three Star policy, you’ll also be assured that this cover provides one of the highest rated offerings on the market.
Our Three Star policies have the added benefit of home assist, meaning you are covered in the event that your car breaks down at home or within one mile of your home.
Three Star Breakdown Cover Policy Benefits:
Our Four Star level of cover has all of the benefits of Two Star, with the bonus of roadside assistance and recovery within the Territorial Limits of the UK and Europe - Perfect for those planning a European road trip.
Four Star Breakdown Cover Policy Benefits:
With our Five Star policy – you'll get everything that's included in the other packages for cover in the UK and Europe, as well as cover for theft and vandalism and illness.
Five Star Breakdown Cover Policy Benefits:
We offer personal breakdown cover policies that range from one star to three star. Personal breakdown cover policies mean that you are always in safe hands with startrescue.co.uk, no matter who's car you're traveling in.
We will send help to the scene of the breakdown, which occurs within the UK and is more than a 1 mile radius away from your home address.
If in the opinion of the recovery operator, they are unable to repair the vehicle within 60 minutes at the roadside, we will arrange for the vehicle, you and the passengers to be recovered to the nearest suitable garage which is able to undertake the repair or a destination of your choice, within 10 miles from the scene of the breakdown.
If in the opinion of the recovery operator, your vehicle can not be fixed at the roadside or at a local garage on the same day, we will arrange for you and the passengers to be recovered to your home or if you would prefer and it is closer, your original destination.
Your vehicle will be covered at your registered home address or within a 1 mile radius of your home address.
If your vehicle is involved in an accident rendering it immobile or illegal we will transport your vehicle in accordance with the terms of the policy you have purchased.
If our Recovery Operator is unable to repair your vehicle within the same working day or a period agreed by you and our Rescue Coordinator, we will pay up to £250.00 (maximum) towards the reasonable cost of alternative transport or a hire vehicle up to 1600cc, to allow you to complete your original journey.
We will also pay up to £150.00 within the UK, towards the reasonable cost of alternative transport for one person to return and collect the repaired vehicle. This limit is increased to £200.00 within Europe four our Four and Five Star levels of cover, for two people to return and collect the repaired vehicle.
If we decide to provide alternative accommodation within the UK, we will pay a maximum of £150.00 for a lone traveler or £75.00 per person towards the reasonable cost of overnight accommodation including breakfast for you and the passengers whilst the vehicle is being repaired. The maximum emergency overnight accommodation payment per incident is £500.00.
For European policies where breakdowns occur abroad and the vehicle cannot be repaired on the same working day, resulting in you not being able to stay at your pre-booked accommodation, the limit is increased to £150.00 per person for one night. The maximum emergency overnight accommodation payment per incident is £1000.00.
If you lose or break your keys we will pay the call out and mileage back to our recovery operator’s base or your home if closer.
If you require, we will pass on two messages to your home or place of work to let them know of your predicament and ease your worry.
In addition to roadside assistance and nationwide recovery within the UK, your vehicle will also be covered in Europe. Our four and five star breakdown policies also include pre-departure cover up to £500.00 and the reasonable cost of shipping spare parts to the repairing garage within Europe.
Please see the policy terms and conditions for details and a list of countries covered by the insurance.
If your vehicle is rendered immobile due to theft or vandalism, we will recover your vehicle to your home address or nominated garage within a 5 mile radius of the home address. Should this occur whilst you are one mile or more away from your home address, we will assist with alternative transport up to the value of £1000.00 on a pay and claim basis.
If you are unable to continue your journey due to illness or injury (a medical certificate will be required), provided none of your passengers are able to drive, we will provide an alternative driver to return the vehicle to your nominated destination. If you are unable to accompany your vehicle we will provide alternative transport up to the value of £1000.00 on a pay and claim basis.
I have been with START RESCUE for a number of years now. This year i even downloaded the APP. My breakdown cover is a great product, fairly priced and great value. I have never had cause to worry START RESCUE are not there for me whenever i need the service.
Very easy to renew cover.
Impressed by your offer of cheaper renewal cost this year as compared to last year. Have not had cause to use your call out service- yet, But as a retired person -- of an older age - I am reassured that you will be available - if I ever need you.
It was very quick and easy.....Got a reply within minutes.
Fortunately haven't had to use the service yet, but so far it's been a positive experience