UK and European
vehicle breakdown recovery

Broken down?

Use our FREE mobile app to report your breakdown

You can download and install our free 'Start Rescue' app to your smartphone. All you need to do is:

Step 1: Using your smartphones GPS we get your location and confirm it to you

Step 2: Provide your personal information so we can find your policy

Step 3: Provide the details of the vehicle you have broken down in

Step 4: Provide passenger and pet information (if applicable)

Step 5: Provide details of your vehicle's fault

Step 6: Provide your recovery destination

Once you have reviewed and confirmed the information provided in the above steps, a Recovery Operator will be allocated to you in as little as 20 seconds. You will then receive a notification to tell you who is coming out to you and how long they'll be.

 Google Play Store Apple App Store

          

Report your breakdown online

Enter your mobile number below and we will send you a text message to report your breakdown online.

Call us 24 hours a day 7 days a week

Report a Breakdown (UK)

  • 01206 785999
  • 0333 320 0975

Report a Breakdown (Europe)

  • 0044 1206 785 999

Our self-service assistance app allows you to report your breakdown using your smartphone.

In six simple steps you can arrange for your assistance without making a phone call

  • Step 1: Using your smart phones GPS we get your location and confirm it to you
  • Step 2: Provide your personal information so we can find your policy
  • Step 3: Provide the details of the vehicle you have broken down in
  • Step 4: Provide passenger and pet information (if applicable)
  • Step 5: Provide details of your vehicles fault
  • Step 6: Provide your recovery destination

Why use self-service?

  • Self-service assistance is up to 40% faster than calling (Current record holder is 103 seconds!)
  • 79% of self-service requests are fully automated with no need to speak to a rescue co-ordinator
  • Post-report service allows you to monitor your assistance and request updates without making a phone call
Trustpilot Main Logo Trustpilot 4.5 Star Rating

Based on 4654 reviews

Showing our 4 & 5 star reviews
Trustpilot 5 Star Rating

I’m with Star Rescue cos they’re one of the cheapest and are recommended by Which. Their app kept me updated on the mechanic. He came on time and knew...

Sue 23 Hours Ago
Trustpilot 5 Star Rating

Very polite staff. Good customer service. Promp txt giving estimated time. Follow up msg with updates. Extremely nice chap who arrived on time. Custom...

Susan 1 Days Ago
Trustpilot 5 Star Rating

Easy to use the app, great local recovery operator. Excellent value.

Car Hirer 2 Days Ago