Our self-service assistance app allows you to report your breakdown using your smartphone.
In six simple steps you can arrange for your assistance without making a phone call
- Step 1: Using your smart phones GPS we get your location and confirm it to you
- Step 2: Provide your personal information so we can find your policy
- Step 3: Provide the details of the vehicle you have broken down in
- Step 4: Provide passenger and pet information (if applicable)
- Step 5: Provide details of your vehicles fault
- Step 6: Provide your recovery destination
Why use self-service?
- Self-service assistance is up to 40% faster than calling (Current record holder is 103 seconds!)
- 79% of self-service requests are fully automated with no need to speak to a rescue co-ordinator
- Post-report service allows you to monitor your assistance and request updates without making a phone call