Vehicle Recovery

With 21 years of experience in the field of vehicle recovery, our policies are now relied upon by thousands of UK motorists for fast, reliable roadside assistance – 24 hours a day, 7 days a week.

Our rescue and recovery network is well established to ensure our customers experience an efficient, timely and safe recovery. Our network is contractually required to work to the highest standards and maintain industry certification for employees and equipment.

Proud to Serve Drivers Across the Country

Motorists from right across the United Kingdom can use our service. Whether you live in the furthest north of Scotland or the very south of England, a large city such as London, Cardiff or Glasgow, or a small rural village – our expert Recovery Operators are on hand to help get you and your vehicle back on the road, to a garage or your home, fast. Whatever the weather, be it winter, spring, summer or autumn – our agents are ready to help you 365 days a year.

Over a Century in the Making

We're proud to be at the forefront of UK breakdown assistance, having been part of its evolution over the last two decades; we’ve become something of a household name in the process. The industry has changed a great deal since the first associations emerged in the 1910s, which were able to carry out limited mechanical work or tow a broken down vehicle to a local garage or to an owner's home.

Highly Experienced Recovery Agents

Today, however, British drivers can expect far more from Recovery Operators, such as those who work with Thanks to this expertise, is able to boast an excellent roadside repair rate. 

Modern Assistance Service from our Roadside Teams

While older motoring organisations invested in fleets of assistance vehicles and equipment – and retained their own mechanics – in the 1970s a fresh, innovative assistance model was developed. A new wave of breakdown cover firms employed breakdown technicians from the best independent UK vehicle workshops and garages to undertake repairs and recoveries. This efficient model is the one used by today.

As well as covering cars, specialist networks are able to assist with different vehicle and incident types.


With a specialist network of motorcycle rescue and recovery companies in the main populated areas of England, Wales, Scotland and Northern Ireland each comprising of trained Recovery Operators in the safe movement of motorcycles, we are well equipped to attend to your motorcycle and scooter breakdown needs.

Cars/Classic Cars/Prestige Cars & Vans

Our network of Recovery Operators has many years of experience in roadside repair and safe recovery of cars, classic cars, prestige cars and vans.

Network Coverage
  • England
  • Scotland
  • Wales
  • Northern Ireland
  • The Channel Islands
  • Republic of Ireland
  • & Over 40 other European countries

With many years of experience our network of vehicle Recovery Operators is under constant review ensuring first class service performance.

From Flat Batteries to Wrong Fuel Use…

If you break down simply call us or use our free breakdown app to request a call back. Our agents will quickly respond and upon arrival at the scene the Recovery Operator will carry out an inspection, then diagnose the issue quickly to provide auto care and get you back on the road. From solving issues with car batteries to providing wrong fuel recoveries, it is very likely we will get you driving to your destination in no time. If a mechanical repair is not possible, we will take you to a garage or your home, or provide alternative transport or accommodation, based on the conditions of your chosen policy.

Information, News, Advice and Vehicle Reviews

Across the news section you will find auto and motorbike news, tips and advice for your information and entertainment. From family cars to sports cars, traffic news to route planning, sourcing car parts to choosing screen wash and digital maps to driver safety – we post on these subjects regularly. We also deliver content on classic van and automobile collections, new transport services, MOT testing, tyre checks, replacing your windscreen wipers – and much more info besides. On our main site you’ll find clear, comprehensive information on topics such as breakdown policy details and areas covered.

The Right Package for Your Needs and Budget

Wherever you and your vehicle are based in the UK, we have the right policy for you. Choose from our cost-effective One Star cover, our popular Two, Three and Four Star packages, or our comprehensive Five Star policy, which are all backed up with testimonials from happy customers. And don’t forget, our Four and Five Star packages include cover for Europe, too.

Get a Quote from Today

No matter what service level you need, we’ll give you a highly competitive quote. Recovery vehicles from across our nationwide network will be ready to serve you as soon as you buy your breakdown cover insurance policy. Terms and conditions apply.

Why Choose
sr Which? Recommended Provider for Breakdown Services June 2019
sr 5 Star Defaqto rated policies
sr 96% of customers recommend us after receiving assistance
sr 79% of vehicles repaired at the roadside
sr We reach 4 out of 5 customers within an hour
sr No excess or call out charges
sr 4.76 out of 5 for Customer Services (
sr No increase in premium following a claim
sr Average call answer time 4 seconds
sr We are owned by Call Assist Ltd, which also provides our service
sr 25% of our claims are reported via our highly rated App
sr A large network of Recovery Operators in the UK & Europe
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All competitor prices have been based on our most popular 3 star level of cover for a vehicle aged up to 5 years old. Cover includes nationwide recovery, home assistance, alternative transport, overnight accommodation and key assist. Last updated 27/09/2019.
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