Security

startrescue.co.uk uses the most up-to-date encryption technology available. To make sure it works the best it can for you, use a recommended internet browser (such as Microsoft Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox or Safari) as they also offer the latest encryption technology.

All information you share with us is held in the strictest confidence, in compliance with privacy standards followed by all major British financial institutions. You are the only one who can access your policies, using your password and email address.

If you pay for your insurance with us by credit card, you will also have the extra protection of the Consumer Credit Act. Your maximum liability of your credit card is £50 if it is lost or stolen or used fraudulently and your liability stops as soon as you tell your credit card company what has happened.

Ageas Insurance Company Limited and Call Assist Ltd, (respective insurers and administrators  of startrescue.co.uk Vehicle Breakdown cover) and, Royal & Sun Alliance Insurance Plc (insurers of startrescue.co.uk Home Emergency cover) are all covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that an insurance provider goes out of business or into liquidation, you may be entitled to compensation from the scheme. This would take place if the FSCS is not able to transfer your policy to another insurer or provide a new policy. For claims against the insurers, 90% of the insurance claim is covered, with no upper limit. For compulsory classes of insurance, insurance arranging is covered for 100% of the claim, without any upper limit. Further information is available from the FSCS at 10th Floor, Beaufort House 15 St Botolph Street, London EC3A 7QU. Tel:  020 7741 4100 or via www.fscs.org.uk.

Should you need to call us, we may record your call to offer you extra security, resolve complaints and improve our service standards.

Why Choose startrescue.co.uk
sr Which? Recommended Provider for Breakdown Services June 2019
sr 5 Star Defaqto rated policies
sr 96% of customers recommend us after receiving assistance
sr 79% of vehicles repaired at the roadside
sr We reach 4 out of 5 customers within an hour
sr No excess or call out charges
sr 4.76 out of 5 for Customer Services (reviews.co.uk)
sr No increase in premium following a claim
sr Average call answer time 4 seconds
sr We are owned by Call Assist Ltd, which also provides our service
sr 25% of our claims are reported via our highly rated App
sr A large network of Recovery Operators in the UK & Europe
Compare Us
startrescue.co.uk
£37.65
Green Flag (greenflag.com)
£73.92
The AA (theaa.com)
£135.00
RAC (rac.co.uk)
£135.00
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All competitor prices have been based on our most popular 3 star level of cover for a vehicle aged up to 5 years old. Cover includes nationwide recovery, home assistance, alternative transport, overnight accommodation and key assist. Last updated 27/09/2019.
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