Welcome to the Customer Lounge

Customer Login

Please enter your login details below.

Forgotten your password? Please click the button below to reset your password.

Forgotten Password


When you joined Start Rescue we sent you an activation email to set-up your online account. If you did not receive this please select forgotten password above to reset your password.

You will need to use the email address used to purchase cover with us.

Unable to log in?

If you're unable to log in please contact a member of our friendly customer service team.

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Why log in?

You can make changes to your account 24 hours a day 7 days a week. Logging into your account will allow you to:

Update your details

Amend your address, email, and phone number

Add a vehicle

Update or add a new vehicle to your existing policy

View your documents

See all of your up-to-date policy details

Exclusive deals

Don’t miss out on all of our latest offers

Upgrade your cover

Change your policy to fit your needs

Buy breakdown cover

Get cover for all of your vehicles

Renew online

Quickly and easily renew your policy and make changes to auto-renewal


Set reminders for MOT, service, tax, and insurance

Update your card details

Add and remove cards from your account

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