In this article we will look at the steps to take in order to get a new provision licence to replace a lost provisional licence. If you already hold a full driving licence, you can find out more about how to order a new driving licence here.


What if I think I’ve lost my provisional driving licence?

Your provisional licence is an important document, so if it's gone missing you'll need to get a new one as soon as possible.

Firstly, spend some time hunting for it: if it does turn up you'll be saving yourself time and hassle.


I’ve lost my provisional licence, what do I do?

If you find you have lost your provisional licence, you will need to apply for a new one from the DVLA.


My provisional licence was stolen, what do I do?

If you think there’s a possibility your provisional licence has been stolen - perhaps because it was in a wallet that also went missing - you should inform the police. This is because there’s small chance your provisional licence, and the details on it, could be used for identity theft.


Getting a new provisional licence: How do I apply for a new provisional licence?

It’s not uncommon to lose a provisional licence, so there's an established process for getting a replacement provisional driving licence.

The DVLA gives you three ways to apply for a new provisional licence.


Replacement provisional licence online

You can visit the DVLA website to apply for a new provisional licence if the original has been lost, damaged or destroyed.

The process to order a provisional licence online is straightforward.

Firstly, you'll need your Government Gateway ID to access the system (this would have been set up when you got your provisional in the first place).

You'll then need to enter various pieces of information:

  • Driving licence number
  • Passport number
  • National insurance number
  • Addresses for the last three years

You'll then need to pay £20 for the new provisional. Most major debit and credit cards are accepted.

Having done this, your replacement provisional driving licence should arrive in about a week.


Replacement provisional licence by phone

If you prefer to do your business over the phone, or aren't too internet-savvy, you can apply for a new provisional to replace your lost provisional licence, by calling the DVLA on 0300 790 6801.

Note: the phone method can only be used if none of your details have changed since you had your last provisional licence. Additionally, you can't use the phone service if your provisional licence is damaged, or if it expires within 56 days (or 90 days if its expiring for medical reasons).


Replacement provisional licence by post

If you're not in a rush, you can apply for a replacement provisional by post. It takes about three weeks for your replacement driving licence to arrive this way.

Simply visit your post office and ask for a D1 ‘Application for a driving licence’ form.

If your post office doesn’t have the form, you can order the D1 from the DVLA online (although if you're using the postal option to replace a provisional licence, chances are you don't have internet access in the first place).


What about the photo?

In most cases, the photo the DVLA has on file will be sufficient for the new provisional driving licence. They may also use your stored passport photo.

You can update your photo online at (by far the quickest option) or you can request a form which you complete and return with a new photo.


Found your old provisional licence?

If you find your old provisional licence after having applied for a new one, simply send the old one to:  DVLA, Swansea, SA99 1AB.


Upcoming test?

If you have a practical or theory test scheduled but don’t think your new provisional will arrive in time, sadly you won’t be able to go ahead with either.

If you think you won’t be able to attend a test, re-arranged the test date as early as you can.